Macro Lens
Support
How can we help you?
If you have any issues or questions regarding the Macro Lens app, you are in the right place. Below, you will find FAQs, ways to get in touch, and resources to help you.
Frequently Asked Questions
- Why does the app need camera and Photo Library access? Camera access is required for capture, and Photo Library access is used to save photos to your device.
- Is location access required? No. Location access is optional and is only used when location tagging is enabled.
- Does Macro Lens collect any personal data? No, Macro Lens does not collect or store any personally identifiable information.
Contact Us
If you could not find the answer to your question in the FAQ, feel free to reach out to us via email:
- Email: contact@macrolens.camera
We will do our best to get back to you within 24-48 hours.
Reporting a Bug
If you encounter a bug or technical issue, please provide the following information in your report:
- Your device model and operating system version
- The version of the app you are using
- A description of the issue
- If possible, steps to reproduce the problem
Send your report to contact@macrolens.camera, and we will investigate the issue.